Privacy Policy

Trust Twinkle – Privacy Policy 18/02/2025

Our contact detail Names: Caroline Reeves-Smith/Emma McBride
E-mail: trusttwinkle@gmail.com
Website: trusttwinkle.co.uk

The personal information we collect:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

How we obtain your personal information and why we keep it:

  • You entered your contact details into a contact form on our website

  • We use the information that you have given us in order to respond to enquires we receive on our website directly via email or phone.

We will not share your information with anyone outside our organisation. According to the General Data Protection Regulation (GDPR), we have legal reasons for processing this information.

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Trust Twinkle and emailing us directly on trusttwinkle@gmail.com
(b) We have a vital interest.
(c) We have a legitimate interest.

How we keep your personal information:

  • Your information is securely stored using under AES-256 encryption.

  • We keep contact information held on you for 2 years. We will then dispose of your information by securely destroying any information we hold on you.

  • We will also securely destroy any data we hold on you if you make a request for us to do so.

Articles on this site may include embedded content like videos, images, and articles. This content works the same way as if you visited the other website directly. These websites might gather information about you, use cookies, include extra third-party tracking, and watch how you interact with the embedded content. Your rights for data protection include:

  • Your right of access – You have the right to ask us for copies of your personal information.

  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

  • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at trusttwinkle@gmail.com if you wish to make a request.

How to raise concerns about how we use your personal information:

  • email us - trusttwinkle@gmail.com

  • You can complain to the ICO if you are not satisfied with how we handled your data. Here is their contact information:
    Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF